Cancellation Policy – Valley Trip Planner
Clear and transparent cancellation guidelines for Kashmir & Ladakh tour packages, helping travelers understand booking terms, refunds, and travel adjustments.
Understanding Our Cancellation Policy
At Valley Trip Planner, we understand that travel plans may change due to personal or unexpected reasons. Our cancellation policy is designed to keep the process clear, fair, and easy to understand for every traveler. We encourage all guests to review this policy carefully before confirming their booking.
To ensure proper processing, all cancellation requests must be submitted in writing through email or official communication channels. This helps avoid confusion and ensures accurate handling of your request.
Advance Payment and Booking Confirmation
The advance payment made at the time of booking is used to secure hotel reservations, transport services, and other travel arrangements. For this reason, the advance amount is non-refundable.
Once your booking is confirmed, cancellation charges apply depending on how close the cancellation is to your travel date. These charges help cover the costs already committed to service providers.
Cancellation Charges Based on Timeline
- 70 days before travel: Advance amount becomes non-refundable
- 27 to 15 days before arrival: 50% of total booking cost charged
- 15 to 7 days before arrival: 75% of total booking cost charged
- Within 7 days of arrival: 100% of booking cost charged
No-Show and Early Departure Policy
If a guest does not arrive on the scheduled travel date (no-show), the full booking amount will be charged.
In case a guest decides to end the trip early, no refund will be provided for unused hotel stays, transport services, or sightseeing activities. All services are considered confirmed and reserved in advance.
Cancellation Due to Weather or Travel Conditions
Travel in Kashmir and Ladakh may be affected by snowfall, heavy rain, or road conditions.
Travel in Kashmir and Ladakh can sometimes be affected by weather conditions such as snowfall, heavy rain, or road closures. In such cases:
Valley Trip Planner is not responsible for cancellations or delays
Any refund will depend on the policies of hotels and service providers
We always try to assist travelers with alternative arrangements when possible.
Force Majeure Policy
In situations beyond anyone’s control, such as natural disasters, pandemics, or government restrictions, cancellations may be unavoidable.
In such cases, the company will issue a credit note valid for up to 5 years. This allows travelers to use the amount for a future trip.
Medical Cancellation Policy
If cancellation is due to medical reasons at least one month before travel:
- Credit note valid for 2 years
- Same number of travelers required
- Trip duration must remain unchanged
These changes are subject to availability and may involve a small amendment fee. Our team will always try to accommodate reasonable requests.
Amendments and Changes to Bookings
Guests can request changes such as travel dates, room preferences, or itinerary adjustments.
All changes are subject to availability and may include a small amendment fee.
Important Notes for Travelers
- All cancellations must be submitted in writing
- Last-minute cancellations are not accepted
- Provide accurate travel details at booking
- Travel insurance is highly recommended
Need Help With Your Booking?
Our Kashmir travel team is available to guide you through booking policies, cancellations, and travel planning.
Contact Our Team
